PRACTICE OVERVIEW

Good morning, Hugo.

Only the work that needs management attention should reach this screen.

ACTIVE CLIENTSAcross all service lines

186+6 this quarter

ACTIVE JOBSRecurring and ad-hoc work

374349 on schedule

ATTENTION REQUIREDExceptions and approvals

258 require Hugo

CLIENT DOCUMENTSOutstanding requests

4112 due within 48 hours

HUGO'S ATTENTION

8 items require a decision

OPERATING PULSE

Work by service line

This week

96%on track

32Tax

48Accounting

8Payroll

On schedule 349Awaiting client 16Exception 9

THIS WEEK

Practice workload

Accounting48 jobs40 on track · 8 waiting

VAT / Tax32 jobs27 on track · 5 attention

Payroll8 cycles7 on track · 1 review

AFS / Reporting12 jobs9 on track · 3 review

UPCOMING DEADLINES

Next 7 days

15OCT

VAT cycle approvals11 client approvals outstanding

16OCT

Payroll cut-off3 clients have pending changes

18OCT

AFS review batch4 files due for senior review

20OCT

CIPC annual returns6 entities due within the week

TEAM CAPACITY

Workload before it becomes a service issue

Lerato M.Accounting81%

John K.Tax67%

Sarah P.Reporting112%

Peter N.Payroll58%

LEAD GENERATION

Website interest becoming a managed pipeline

14New enquiries

6Consultations

4Proposals

2Won this month

Health check9 leadsWebsite enquiry3 leadsReferral2 leads

ADVISORY SIGNALS

Opportunities generated from client data

LEADS & GROWTH

Every website enquiry should enter a visible follow-up process.

Health checks, direct enquiries, referrals and campaign responses can be qualified, assigned and progressed without relying on Hugo's memory or inbox.

NEW LEADSCurrent month

14+5 vs prior month

HEALTH CHECKSQualified diagnostic leads

964% of new leads

CONSULTATIONSBooked / completed

643% lead-to-meeting

OPEN PROPOSALSCommercial follow-up

4R96k annualised value

LEAD PIPELINE

Website and referral opportunities

Illustrative + browser demo leads

Prospect	Source	Need	Owner	Stage	Next action
Matimba Engineering	Financial Health Check	Reporting · Tax	Hugo	Qualified	Call today
Lowveld Retail Group	Website enquiry	Payroll · Accounting	Lerato	Consultation booked	16 Oct
Mopani Legal Practice	Referral	Accounting · Advisory	Hugo	Proposal	Follow up 17 Oct
Tzaneen Agri Services	Financial Health Check	Cash flow · Forecasting	Hugo	New	Qualify

AUTOMATED FOLLOW-UPNever lose an enquiry

New leads can receive acknowledgements, reminders and booking links while the assigned owner gets a clear next action.

SOURCE ATTRIBUTIONKnow what generates work

Track website, financial health check, referral partner, campaign and event sources through to revenue.

QUALIFICATIONPrioritise the right prospects

Service need, business stage, urgency and diagnostic responses can inform lead scoring and routing.

CLIENTS

One operating record for every client.

Relationship, services, outstanding work, compliance status and revenue context in a single practice view.

CLIENT PORTFOLIO

Illustrative client register

186 active

Client	Services	Lead	Open work	Compliance	Next deadline
Demo Manufacturing (Pty) Ltd	Accounting · Tax · Payroll	Lerato	7	Attention	15 Oct 2026
Northview Retail (Pty) Ltd	Tax · Payroll	John	4	Document overdue	16 Oct 2026
Greenline Services (Pty) Ltd	Accounting · AFS · CIPC	Sarah	5	Current	18 Oct 2026
Mahlangu Projects (Pty) Ltd	Accounting · Advisory	Hugo	2	Current	24 Oct 2026
Blue Ridge Logistics CC	Tax · Accounting	Lerato	3	Current	25 Oct 2026

WORK QUEUE

Recurring work created, routed and controlled.

Every job has a client, service, period, owner, reviewer, due date and workflow state.

Job	Client	Owner	Stage	Due	Status
VAT201 · Sep 2026	Demo Manufacturing	John K.	Senior approval	15 Oct	Hugo approval
Monthly accounting · Sep 2026	Blue Ridge Logistics	Lerato M.	Reconciliation	17 Oct	In progress
Payroll · Oct 2026	Northview Retail	Peter N.	Waiting for client	16 Oct	Blocked
AFS · FY2026	Greenline Services	Sarah P.	Final review	18 Oct	Review
CIPC annual return	Demo Holdings	Lerato M.	Prepare filing	20 Oct	On track

TAX OPERATIONS

Run tax cycles as an operation, not a memory exercise.

Cycle status shows what is prepared, waiting for client information, awaiting approval and ready for submission.

VAT CYCLE32 clients

27 on track · 4 awaiting client information · 1 senior approval.

1 escalation

PAYE / EMP20118 clients

15 ready · 3 payroll changes still being confirmed.

83% ready

PROVISIONAL TAX64 clients

Next major cycle February 2027. Estimate preparation can start from management accounts.

Planning

ACCOUNTING OPERATIONS

Month-end progress across the client base.

Document completeness, transaction processing, reconciliation and management reporting remain visible by accounting period.

SEPTEMBER 2026

Month-end completion

74% complete

Documents complete89%

Transactions processed81%

Reconciliations complete74%

Reports issued61%

PAYROLL OPERATIONS

Payroll changes, cut-offs and approvals in one cycle.

Clients submit structured employee changes instead of ad-hoc instructions across email and WhatsApp.

OCTOBER 2026

Payroll cycle

8 client payrolls

Client	Employees	Changes	Cut-off	Owner	Status
Northview Retail	42	6	16 Oct	Peter N.	Client confirmation
Demo Manufacturing	18	3	16 Oct	Peter N.	Ready
Blue Ridge Logistics	31	2	18 Oct	Peter N.	Processing

AFS & REPORTING

Control reviews, sign-off and delivery.

Financial statements and management packs move through defined preparation, review and client approval gates.

PREPARATION

4 files

Blue Ridge LogisticsFY2026 · Sarah P.

Demo HoldingsFY2026 · Lerato M.

REVIEW

5 files

Greenline ServicesFinal review · due 18 Oct

Northview PropertySenior review · due 22 Oct

CLIENT SIGN-OFF

3 files

Demo ManufacturingDirector signature pending

Mahlangu ProjectsStatements issued

COMPLIANCE

Statutory obligations connected to the client record.

CIPC, beneficial ownership and related obligations can be orchestrated through the same workflow and evidence environment.

94%

PRACTICE CLIENT BASE

Overall compliance position

Illustrative combined status across statutory obligations currently tracked for active clients.

11 items require attention

CURRENT EXCEPTIONS

Priority obligations

Annual Returns6 entities due within 7 days6

Beneficial Ownership3 records require updated information3

Director / company changes2 submissions awaiting supporting documents2

TEAM CAPACITY

See workload before people become overloaded.

Capacity combines assigned work, deadlines and availability to support better allocation.

Lerato MokoenaAccounting · 43 active jobs81%

John KhumaloTax · 28 active jobs67%

Sarah PillayReporting · 19 active jobs112%

Peter NdlovuPayroll · 11 active cycles58%

EXCEPTION CENTRE

The work that should not remain buried in operational queues.

Risk, overdue dependencies, capacity constraints and approvals are routed here for intervention.

Exception	Client / area	Age	Owner	Priority	Action
VAT payable exceeds approval threshold	Demo Manufacturing	Today	Hugo	High	Approve
PAYE source documents outstanding	Northview Retail	3 days	John	High	Escalate client
Reporting team capacity above threshold	Sarah P.	2 days	Hugo	Medium	Reallocate
AFS signature outstanding	Demo Manufacturing	5 days	Sarah	Medium	Remind

REVENUE

See practice economics alongside delivery.

Recurring fees, collections and service mix help management understand where operational effort and commercial value align.

MONTHLY RECURRING FEESIllustrative practice value

R486kAcross active engagements

OUTSTANDING DEBTORSAll client accounts

R214kR63k over 45 days

ADVISORY REVENUECurrent month

R72k+18% vs prior month

COLLECTION EXCEPTIONSNeed personal follow-up

6Automated reminders handled the rest

ADVISORY SIGNALS

Turn accounting data into proactive client conversations.

Illustrative signals identify where financial patterns may justify planning, working-capital or strategic advice.

CASH FLOW7-week risk

Demo Manufacturing is projected to move into a cash deficit if current debtor collection trends continue.

High priority

WORKING CAPITAL+26 debtor days

Northview Retail debtor days increased from 41 to 67 over the latest reporting period.

Review

GROWTH+42% revenue

Mahlangu Projects has grown materially year-on-year, creating a budgeting and capacity-planning opportunity.

Opportunity

PRACTICE SETTINGS

Controls behind the operating model.

Roles, service templates, workflow rules, approval thresholds, integrations and notification policies.

WORKFLOW LIBRARY24 templates

VAT, accounting, payroll, AFS, CIPC and onboarding process templates.

ROLES & ACCESS6 roles

Director, manager, accountant, payroll, reviewer and administrator access profiles.

INTEGRATIONSConnected layer

Conceptual integration points for accounting, Microsoft 365, messaging and compliance services.